Cancellation Policy
Sometimes life gets in the way of yoga which sucks. If you can’t make a class or classes please let me know as soon as possible and we can work together to arrange an alternative. I will try and come up with a solution based in your personal circumstances, but as a rough guide the following applies:
PREGNANCY YOGA.
Cancelling a block booking. You can cancel a block booking prior to the start of that block. Cancellations made 72 hours or more prior to the start of the block will receive a refund in full. For cancellations made within 72 hours of the block start date you have the options of a 50% refund or transferring your classes to another block (pregnancy, baby or postnatal).
Missing classes once the block has started. If you are unable to attend a class during the block I will record the class to Zoom and send you a link to practice in your own time. If you have your baby earlier than expected and have paid for classes you cannot attend, you can have a refund for these classes or use them as credit towards a baby yoga class.
Cancelling on medical grounds. In the event you are cancelling your booking on the advice of a medical professional involved in your pregnancy care (for example consultant or midwife) as it deemed not safe/ no longer safe for you to practice yoga you will be eligible for a refund regardless of notice given. However, you may be asked to provide evidence of this advice.
BABY & POSTNATAL YOGA, ADVENTUROUS BABIES YOGA, POSTNATAL YOGA
Cancelling a block booking. You can cancel a block booking prior to the start of that block. Cancellations made 72 hours or more prior to the start of the block will receive a refund in full. For cancellations made within 72 hours of the block start date you have the options of a 50% refund or transferring your classes to another block. If you are cancelling prior to the block starting on medical grounds, you will be eligible for a refund regardless of notice given. However, you may be asked to provide evidence of this.
Missing classes once the block has started. If you are unable to attend a class during the block, I will try where possible to offer you an alternative class (either another baby class or evening postnatal yoga). If you know before booking that you can only attend a certain number of classes, please get in touch and if possible I will offer the option of only paying for the classes you can attend.
Serious Illness. In the event you are unable to attend a number of sessions because you or your baby are seriously unwell, you can transfer sessions to a future block once you / your baby is well enough. There is no time limit on when you take these sessions.
CANCELLATIONS MADE BY LUPINE LIVING
In the event of a class being cancelled by Liz a number of alternatives will be offered. If possible, Liz will conduct the class via Zoom instead. If Zoom is not an option you will be offered a discount on your next booking (proportionate to the amount of classes cancelled), the option of attending another class/classes in the future (no time limit), or a refund.